OUR SERVICES
Our residential management services include but are not limited to the following:
Evaluate the property to determine an accurate rental rate
- Perform detailed documentation of the interior and exterior of the property to include photos
- Offer recommendations on repairs and cosmetic improvements that maximize monthly rent while providing good return on investment.
- Gather data on rental rates in the area and work with owners to determine the optimal rental rate. (rent research will vary, but should include looking at the recently rented comparables according to size and type.)
- Discuss with owners the pros and cons of different policies such as accepting pets, allowing smoking etc.
- Install a lock box
Marketing the property for rent
- Prepare home for rent
- Clean home and optimize interior appeal
- Manicure landscaping to increase curb appeal
- Create ads tailored to the property and advertising medium. Some of the mediums commonly used are: Paid and free rental listing websites, Print publications, Signs, Multiple Listing Web Sites (MLS),
Fliers
- Work with other realtors and leasing agents to find a tenant
- Receive calls from prospects regarding all aspect concerning the listed property
- Meet prospective tenants for showings throughout the week and weekend.
- Provide prospective tenants with rental applications that are legally compliant with fair housing laws
- Collect applications with application fee
Tenant Screening and Selection
- Perform background checks to verify identity, income, credit history, rental history, etc., on all applicants
- Screen tenants according to qualifying guide lines
- Send denial of rental letters to applicants in a timely fashion
Tenant Move In
- Draw up leasing agreement
- Confirm move in date with owner and tenant
- Review leasing guidelines with tenant regarding tenant responsibilities such as rental payment terms, required property maintenance, and general tenant responsibilities
- Ensure all agreements have been properly executed
- Perform detailed move in inspection prior to tenant occupancy
- Collect first months rent and security deposit
Rent collection
- Receive rent payments
- Send out notices regarding rental payment policies or changes therein
- Enforce late fees
Evictions
- File appropriate paperwork to initiate and complete an unlawful occupancy
- Represent owner in court
- Coordinate with law enforcement to remove tenant and tenant's possessions from unit
Legal
- Refer owner to a qualified attorney when necessary
- Keep clients abreast of the latest local, state and federal legislation that apply to renting and maintaining rental properties.
Inspections
- Perform periodic inspections (Inside and outside) for needed repairs, safety hazards, code violations, lease violations, etc.
- Provide owner online periodic reports on the condition of the property
Financial
- Provide property management accounting services
- Make payments on behalf of the owner e.g., home owners association (HOA) dues, etc.
- Provide detailed documentation of expenses via online invoices and receipts
- Maintain all historical records (paid invoices, leases, inspection reports, warranties, etc.)
- Provide annual 1099's for tax purposes
- Provide easy to read monthly cash-flow statements which details a breakdown of income and itemized expenses
Maintenance and Repairs
- Provide and oversee an in-house maintenance team
- Establish and enforce a preventative maintenance policy
- Provide a network of licensed, bonded and fully insured contractors who have been vetted for pricing and quality work that is up to code.
- Insure outdoor areas are maintained
- Leaf and snow removal
- Landscaping
- Trash and debris removal
- Maintain and monitor a 24 hour emergency repair hot-line
- Provide services for large renovations projects
- Provide recommendations on how the project can maximize rental income.
- Coordinate preliminary cost estimates from multiple independent bids on prospective work projects
- Inspect contracted work during the work process and the after work is completed
Tenant Move Out
- Inspect the unit and report on the property's condition within 5 business days subsequent to client departure
- Provide tenant with an itemized damage report to include estimated costs of repairs if required
- Return the balance of the security deposit to the tenant
- Provide services to clean the unit and perform and needed repairs or upgrades due to normal wear and tear
- Re-key the locks if required
- Advertise the property for rent